SHIPPING AND RETURN POLICY

Yes, we are pleased to offer a return policy on unopened hair extensions within SEVEN (7) DAYS of receiving your order. We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with!

WE ARE NOT RESPONSIBLE FOR ANY STYLIST TRYING TO CUSTOM COLOR OR DYE YOUR VIRGIN HAIR.

You must contact us first before refunding your package at (478) 335-2303 during regular business hours within the seven (7) day return policy. All Royalty Hair Co. Extensions must be shipped back unopened in it's original packaging and the packaging must not be defected in any way or a return will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the Royalty Hair Co. hair seal on the bundle or wig has been broken!